FAQs
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Queries You Might Want To Ask
1. Choose your Server from our List of Servers Available on our Website. eg. IPGUYS, VOODOO, GOLD, CROWN EPIC (Contact Us If you need any help in Choosing IPTV Servers)
2. Select How many Months of IPTV Service you Want. ( 1 Month and upto 12 months )
3. Select your Device type. ( Select Device you are using eg. MAG, AVOV, DREAMLINK, ANDROID BOX, FIRE STICK etc )
4. Check out & Pay for it.
5. We will Send you the Order Details with Portal URL Usually in Less than 12 hours.
Usually, we send out order details in less than 24 hours. Sometimes its instant if one of our support agents is online working on processing orders.
15 Mbps and Up. Higher the better! and best is to use an Ethernet Connection to stream iptv nicely and to avoid freezing issues which can occur due to weak WIFI Hardware/Port of your device.
Yes, our server works best with Mag, Avov, Buzz Tv & Dreamlink Devices. Please don’t forget to provide MAC Address of your box when you place order.
Smart Tv only works using Smart IPTV / SIPTV App on Ok2, Nitro & Vaders. Please ask for M3U Line if you want to use Smart Iptv App.
Smart Tv is also compaitable on EXPRESS, EPIC, VODOOO Servers using Smart STB App. Check Smart-stb.net website to check if your smart tv is compaitable to download Smart Stb App or not.
Renewing is Easy, simply place a new order of the same server you were on and in options select “I am Renewing my Old Subscription” and we will find your old order and renew it. Please provide us mac address you have or the one we provided starting from 00:1A:79:xx:xx:xx just makes it easy for us to located and renew.
If you want to try a different service select “Old customer trying new server”
No, if you paid for one month your subscription will automatically expire after that period. In order to keep using it, you will need to order another month, 3months, 6months or a Year Subscription however, you feel comfortable with.
We do not have recurring payment options.
Our IPTV Subscription Packages Start from $12 a month, you can choose to go with 6months or 1 year after you are satisfied with our service and you have found a server that suits you needs out of all we have to offer.
We accept all major Credit cards and Debit Visa Cards. If you wish to pay by paypal or some other means contact us.
Yes, you access our IPTV Subscription Service from any corner of the world there is no country restriction.
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Get In Touch
- (319) 284-1530
- service@platinumiptv.tv
- 1202 Radford Street, Trabuco Canyon, CA 92678
- 07.00 AM - 19.00 PM